
New Delhi | Focus Global News – In yet another shocking revelation from Hotel Holiday Inn, Mayur Vihar, waiters are allegedly being denied access to lifts, forcing them to take the stairs while carrying heavy trays and supplies. This unfair policy has sparked outrage, raising concerns about discrimination, poor working conditions, and lack of basic dignity for hotel staff.
Waiters Forced to Take the Stairs – A Daily Struggle
According to multiple employees, the management has implemented an unspoken rule where waiters and lower-level staff are prohibited from using elevators designated for guests and senior management. This forces them to climb multiple flights of stairs carrying food, beverages, and supplies, leading to extreme exhaustion and physical strain.
“We are expected to serve guests with a smile, but behind the scenes, we are struggling,” said one of the affected workers. “Climbing several floors multiple times a day while carrying heavy trays is exhausting, but if we complain, we are threatened with job loss.”
Why This Policy is Outrageous
- Inhumane and Discriminatory: Singling out waiters and denying them access to basic facilities like a lift is nothing short of workplace discrimination.
- Health Risks: Carrying heavy loads up multiple flights of stairs can cause back injuries, fatigue, and long-term health problems.
- Violation of Labor Rights: Every employee deserves safe and fair working conditions, and this practice clearly violates ethical labor standards.
Management’s Silence and Employee Fear
Despite numerous complaints, Holiday Inn management has allegedly refused to address the issue. Employees fear retaliation if they speak up, and the lack of a formal grievance system has left them trapped in silence.
What Can Be Done?
- Labor Department Investigation: Authorities must step in to investigate these unfair labor practices and ensure that hotel staff are treated with dignity.
- Public Pressure: Customers and activists should call out the hotel for its unethical policies. No business should thrive on the mistreatment of its workers.
- Legal Action: Affected employees should seek legal assistance under labor laws that protect workers from unsafe and discriminatory conditions.
A Call for Change
Hospitality should begin within the workplace. If a hotel claims to provide world-class service, it must first respect and support the workers who make that possible.
Holiday Inn Mayur Vihar needs to immediately lift this regressive policy and allow its staff to work in fair and humane conditions. The hospitality industry must remember that respect and dignity should never be a luxury.
Stay tuned to Focus Global News as we continue to expose workplace injustices and demand fair treatment for all workers.